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File Requirements

What file formats do you accept, and how large can my files be?

Files are accepted in all formats of audio/video, no matter the file size, including:

  • • AAC
  • • AIF
  • • AMR
  • • AVI
  • • MP3
  • • MP4
  • • M4A
  • • MOV
  • • OGG
  • • VOB
  • • WAV
  • • WMA
  • • WMV

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Uploading large or multiple files

• When attempting to upload large files or multiple files on a single ticket, the time spent on this process will be directly affected by the speed of your internet connection.

How to upload multiple files in one Ticket

✓ Landmark offers a free service to upload the audio files for you. If you require this service please contact us via email at support@thelai.com. One of our specialists will be happy to assist you.

If you need further assistance, please feel free to contact us at (480) 922-9105.

Frequently Asked Questions