Ticket Download
How to download a ticket - Step-by-Step Guide
To download the completed document, please log in to our platform and follow these steps. You will be notified via email once your transcript is complete. For security purposes, we do not send files via email.
Ticket Download Process
1. Check Email Notification
Wait for the email notification indicating that your transcript is complete.
2. Access Transcripts Section
Navigate to the 'Transcripts' section in the left menu. You will see a table with several columns including 'Status' and 'Action'.
Find the transcript with status 'Complete' and click the 'View Details' button in the Action column.
3. Download Document
Once inside the Details section, you will see on the right side the 'Transcripts' and 'Files' sections.
Click the 'Download' button next to the Transcript you want to download.
4. Locate Downloaded File
Go to your 'Download' folder to see your final document.