Platform

How can I request a transcript?

This step-by-step guide helps you easily submit a request and obtain your transcripts, ensuring accurate and timely results for your audio files.

1. Create a new Request

In the left side menu, locate the "Transcripts" option. Simply click on the "+" sign to begin creating your ticket

2. Set Up Ticket Specifications

You will then be taken to a window where you will be asked to provide the specific details for your audio file.

3. Set up ticket specifications

Step 1: Transcript specifications

Transcript Name: The title desired for your Transcription.
Number of Speakers: Add the number of participants.
Source Language
Target Language
Turnaround Time: In this section, you can select either Standard or Rush Service to meet your specific transcription timeline needs.
Triggering Content: Informs our transcriptionists in advance, allowing them to be mentally prepared for the material they will transcribe.

Select Project or Create a New Project: Choose an existing project for your transcript or create a new project specific to it.
Select Folder or Create a New Folder: Choose an existing folder for your transcript or create a new folder specific to it.
Select Participant or Create a New Participant: Choose an existing participant for your transcript or create a new participant

4. Transcript Dynamics

File Format: doc, docx, xlsx, PDF, txt, RFT, SRT
Timestamps
Strict Verbatim or Non-verbatim Transcription
Number lines / Non-vernacular Data Capture
Track Speakers: Select this option if you need a different label per participant
Speaker Labels
De-Identification
Additional notes

5. Upload your Media File

Select the option 'Click to Upload or drag and drop' and start uploading your recordings.

You can add 1 or more files to associate with each request.

If you do not wish your whole Audio to be transcribed, please select the checkbox 'I want to set start/stop times for these media files' and set up the right time.