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Research Transcription Services

Transcription FAQ

Understanding Our Transcription Services

Since 1987, Landmark has provided human transcription services exclusively for academic research. With a 99%+ accuracy guarantee and over 500 universities served, we understand the importance of precision, confidentiality, and timely delivery for your research projects. All transcription is performed by experienced human transcriptionists — never AI-only.

What file formats do you accept?

We accept all common audio and video formats including MP3, WAV, M4A, MP4, WMV, MOV, and more. Our platform handles files of any size and quality — including Zoom recordings, phone interviews, and in-person recordings.

If you have an uncommon format, contact us and we will accommodate it. See the supported file formats list for details.

What is your pricing structure?

Landmark charges per audio minute, with transparent rates that vary based on:

Data de-identification is included at no additional charge with transcription.

University-affiliated researchers should ask about preferential rates — Landmark has pricing agreements with many leading U.S. universities. Use our online price calculator for an instant estimate.

What are your turnaround times?

We offer standard and rush turnaround options to fit your research schedule. Rush is an additional charge, never free. See turnaround times for current delivery windows and rush terms.

Do you transcribe or translate languages other than English?

Yes. We offer transcription and translation in over 25 languages, including Spanish, French, and Chinese, though our core expertise is English and Spanish.

  • Quality assurance is handled by a team of native speakers who are experts in their language areas.
  • After the initial work, a second team member reviews every file to keep accuracy at our 99%+ standard.

Do you offer special academic rates?

Yes. Landmark has served 500+ universities since 1987 and offers preferential rates for academic institutions and research projects.

Contact our team for a customized quote based on your project scope, or check our volume discounts page.