Welcome to Landmark Help Center! Since 1987, Landmark Associates has provided professional human transcription and translation services for academic research — serving over 500 universities with a 99%+ accuracy guarantee.
Create your account, record high-quality audio, upload files, and submit your first request.
Download completed work, turnaround times, verbatim options, speaker tracking, and importing into NVivo or ATLAS.ti.
Calculate your price, request quotes and invoices, and pay online, by card, ACH, or purchase order.
Set up research projects, add team members with the right roles, and manage participants.
HIPAA compliance, BAAs and NDAs, data de-identification, and secure file deletion.
Frequently asked questions about our services, and how to reach our team.
Can't find what you need? Email us at support@thelai.com or call (480) 922-1105 .