Administration

How to update your profile information?

How to Manage Your Billing Details?

Research Projects

What are Research Projects?

How to set up a Research Project

How to add a new participant?

How to edit a participant?

Can I add other Researchers to my account?

Team Roles

Transcription

Can I send a personalized template?

Do you have any examples of transcriptions in Spanish?

Do you transcribe and/or translate in other languages?

Accepted File Formats for Transcription

What is speaker tracking?

What are timestamps?

What is the difference between non-verbatim and strict verbatim?

What is your standard turnaround time?

What is your rush turnaround time?

What is de-identification?

Translation

How much do you charge for a translation service?

How do you guarantee translation accuracy?

What languages do you translate?

What is your rush turnaround time?

For our English-to-English transcription services, we provide options for expedited delivery within the next business day or two business days, for an extra charge. Please be aware that these fast-track services are only available for transcriptions in English. At this time, we do not offer a rush option for translation projects.

Please keep in mind that rush services are not applicable for tickets submitted after 4:00 pm MST on Fridays.

super-embed:

<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
</head>
<style>

.button-previous {
  background-color: #312e81; 
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  font-size: 16px; 
  cursor: pointer;  
  border-radius: 5px; 
  margin: 5px; 
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}

.button-previous:hover {
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}

</style>
<body>
  <a href="<https://docs.thelai.com/what-is-your-standard-turnaround-time>" class="button-previous"> ← Previous </a>
</body>
</html>

super-embed:

<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
</head>
<style>

.button-next {
  background-color: #312e81; 
  color: #fff; 
  border: none; 
  padding: 10px 20px;
  font-size: 16px; 
  cursor: pointer;  
  border-radius: 5px; 
  margin: 5px; 
  text-decoration:none;
}

.button-next:hover {
  background-color: #3730a3;
}

</style>
<body>
  <a href="<https://docs.thelai.com/deidentification>" class="button-next"> Next →    </a>
</body>
</html>