Is Landmark secure?

Is Landmark secure?

Administration

How to update your profile information? How to update your profile information? How to Manage Your Billing Details?How to Manage Your Billing Details?

Research Projects

What are Research Projects?What are Research Projects?How to set up a Research ProjectHow to set up a Research ProjectHow to add a new participant?How to add a new participant?How to edit a participant?How to edit a participant?Can I add other Researchers to my account?Can I add other Researchers to my account?Team Roles Team Roles

Transcription

Can I send a personalized template?Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Do you transcribe and/or translate in other languages?Accepted  File Formats for TranscriptionAccepted File Formats for TranscriptionWhat is speaker tracking?What is speaker tracking?What are timestamps?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your standard turnaround time?What is your rush turnaround time?What is your rush turnaround time?What is de-identification?What is de-identification?

Translation

How much do you charge for a translation service?How much do you charge for a translation service?How do you guarantee translation accuracy?How do you guarantee translation accuracy?What languages do you translate?What languages do you translate?If I need a certificate, can you provide one?If I need a certificate, can you provide one?How to request a translation? Step-by-step guideHow to request a translation? Step-by-step guideHow to download a translation? - Step by step guideHow to download a translation? - Step by step guide

Platform Navigation

How do I set up an account?How do I set up an account?I forgot my password, can you help?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to request a Transcript - Step-by-Step GuideHow to download a Transcription- Step-by-Step GuideHow to download a Transcription- Step-by-Step Guide

Security and Confidentiality

Is Landmark secure?Is Landmark secure?Can you sign a Confidentiality Agreement?Can you sign a Confidentiality Agreement?I need a Non-Disclosure Agreement, do you have one?I need a Non-Disclosure Agreement, do you have one?Are you HIPAA compliant?Are you HIPAA compliant?How can I delete my files from your platform?How can I delete my files from your platform?

Pricing and Payment

I need a custom quote for my research projectI need a custom quote for my research projectDo you have volume discounts?Do you have volume discounts?Where do I pay my invoice?Where do I pay my invoice?Selecting a Payment MethodSelecting a Payment MethodRequesting an InvoiceRequesting an InvoiceHow to Pay OnlineHow to Pay Online

Helpful Articles

Protecting Human Research Participants (PHRP)Protecting Human Research Participants (PHRP)Importing Documents in Nvivo10 in 3 minutesImporting Documents in Nvivo10 in 3 minutesUsing AtlasTI for qualitative data analysisUsing AtlasTI for qualitative data analysisQuick Guide to Data De-IdentificationQuick Guide to Data De-IdentificationHow to create an account?How to create an account?

Is Landmark secure?

Yes, at Landmark Associates, we believe that security and privacy are fundamental human rights. This core belief is the cornerstone of our operations, guiding every decision and action we take as a company. Our commitment to these principles is unwavering, and we implement security and privacy by default in all our processes and systems.

Our system's architecture is meticulously crafted, drawing from the best practices of other leading technology firms. This approach ensures that we provide our clients with the most secure and private environment for their data. We understand the importance of safeguarding sensitive information, particularly in the realm of research and data management.

To achieve this, we employ advanced encryption protocols, rigorous access controls, and continuous monitoring to protect against unauthorized access and data breaches. Our privacy measures are equally comprehensive, ensuring that personal information is handled with the utmost care and confidentiality.

Furthermore, our team stays abreast of the latest developments in cybersecurity and data protection, regularly updating our systems to counter new threats and vulnerabilities. We also conduct frequent audits and reviews to maintain the highest standards of security and privacy.

In essence, by choosing Landmark Associates, our clients can rest assured that their data is not only in capable hands but is also protected by a system built on a foundation of security and privacy as inalienable rights."

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