Administration
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Research Projects
What are Research Projects?
How to set up a Research Project
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Can I add other Researchers to my account?
Team Roles
Transcription
Can I send a personalized template?
Do you have any examples of transcriptions in Spanish?
Do you transcribe and/or translate in other languages?
Accepted File Formats for Transcription
What is speaker tracking?
What are timestamps?
What is the difference between non-verbatim and strict verbatim?
What is your standard turnaround time?
What is your rush turnaround time?
What is de-identification?
Translation
How much do you charge for a translation service?
How do you guarantee translation accuracy?
What languages do you translate?
If I need a certificate, can you provide one?
How to request a translation? Step-by-step guide
How to download a translation? - Step by step guide
Platform Navigation
How do I set up an account?
I forgot my password, can you help?
Should I create a separate request for each file or can I upload multiple files at once?
How to request a Transcript - Step-by-Step Guide
How to download a Transcription- Step-by-Step Guide
Security and Confidentiality
Is Landmark secure?
Can you sign a Confidentiality Agreement?
I need a Non-Disclosure Agreement, do you have one?
Are you HIPAA compliant?
How can I delete my files from your platform?
Pricing and Payment
I need a custom quote for my research project
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Where do I pay my invoice?
Selecting a Payment Method
Requesting an Invoice
How to Pay Online
Helpful Articles
Protecting Human Research Participants (PHRP)
Importing Documents in Nvivo10 in 3 minutes
Using AtlasTI for qualitative data analysis
Quick Guide to Data De-Identification
How to create an account?
I need a Non-Disclosure Agreement, do you have one?
Landmark Associates is not only an approved vendor with signed Business Associate Agreements (BAA) with prestigious research universities but also your adaptable partner for bespoke project needs.
For seamless project collaboration, you can request our standardized BAA and agreement templates or choose to send your own. We’re committed to providing flexible solutions and supportive documentation to streamline your research process. Enhance your project with our tailored assistance today.
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