How to Pay Online

How to Pay Online

Administration

How to update your profile information? How to update your profile information? How to Manage Your Billing Details?How to Manage Your Billing Details?

Research Projects

What are Research Projects?What are Research Projects?How to set up a Research ProjectHow to set up a Research ProjectHow to add a new participant?How to add a new participant?How to edit a participant?How to edit a participant?Can I add other Researchers to my account?Can I add other Researchers to my account?Team Roles Team Roles

Transcription

Can I send a personalized template?Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Do you transcribe and/or translate in other languages?Accepted  File Formats for TranscriptionAccepted File Formats for TranscriptionWhat is speaker tracking?What is speaker tracking?What are timestamps?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your standard turnaround time?What is your rush turnaround time?What is your rush turnaround time?What is de-identification?What is de-identification?

Translation

How much do you charge for a translation service?How much do you charge for a translation service?How do you guarantee translation accuracy?How do you guarantee translation accuracy?What languages do you translate?What languages do you translate?If I need a certificate, can you provide one?If I need a certificate, can you provide one?How to request a translation? Step-by-step guideHow to request a translation? Step-by-step guideHow to download a translation? - Step by step guideHow to download a translation? - Step by step guide

Platform Navigation

How do I set up an account?How do I set up an account?I forgot my password, can you help?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to request a Transcript - Step-by-Step GuideHow to download a Transcription- Step-by-Step GuideHow to download a Transcription- Step-by-Step Guide

Security and Confidentiality

Is Landmark secure?Is Landmark secure?Can you sign a Confidentiality Agreement?Can you sign a Confidentiality Agreement?I need a Non-Disclosure Agreement, do you have one?I need a Non-Disclosure Agreement, do you have one?Are you HIPAA compliant?Are you HIPAA compliant?How can I delete my files from your platform?How can I delete my files from your platform?

Pricing and Payment

I need a custom quote for my research projectI need a custom quote for my research projectDo you have volume discounts?Do you have volume discounts?Where do I pay my invoice?Where do I pay my invoice?Selecting a Payment MethodSelecting a Payment MethodRequesting an InvoiceRequesting an InvoiceHow to Pay OnlineHow to Pay Online

Helpful Articles

Protecting Human Research Participants (PHRP)Protecting Human Research Participants (PHRP)Importing Documents in Nvivo10 in 3 minutesImporting Documents in Nvivo10 in 3 minutesUsing AtlasTI for qualitative data analysisUsing AtlasTI for qualitative data analysisQuick Guide to Data De-IdentificationQuick Guide to Data De-IdentificationHow to create an account?How to create an account?

How to Pay Online

After you request your invoice, you will receive an email with a direct link to pay it online.  Follow 3 easy steps to pay your invoice.

How to pay online at Landmark

After your request your invoice, you will receive an email with a direct link to pay it online. If you have not yet requested your invoice please click here  to do so.

You are also welcome to contact our billing department directly at (480) 360-0290.

Once you receive your email click on the link to pay or download the pdf.

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1. View your invoice

You will now be redirected to a page where you will find your invoice, with all relevant information.

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You will find different options on your online invoice.

● Download our W-9 form   or check it directly in  your invoice and click “Click here for our W-9 form”.

● Download PDF: Click on the blue button on your online invoice page “Download/ Print Invoice PDF”

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2. Pay Online

Once you are ready, click the green button “Pay with card” on your online invoice page.

A secure pop-up window will appear for you to fill in your payment data. We use stripe as our payment gateway, the most secure online payment platform.

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Congratulations! You now know how to pay your invoice at Landmark.

If you need assistance, please feel free to contact us at (480) 922-1105.

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