Are you HIPAA compliant?

Are you HIPAA compliant?

Administration

How to update your profile information? How to update your profile information? How to Manage Your Billing Details?How to Manage Your Billing Details?

Research Projects

What are Research Projects?What are Research Projects?How to set up a Research ProjectHow to set up a Research ProjectHow to add a new participant?How to add a new participant?How to edit a participant?How to edit a participant?Can I add other Researchers to my account?Can I add other Researchers to my account?Team Roles Team Roles

Transcription

Can I send a personalized template?Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Do you transcribe and/or translate in other languages?Accepted  File Formats for TranscriptionAccepted File Formats for TranscriptionWhat is speaker tracking?What is speaker tracking?What are timestamps?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your standard turnaround time?What is your rush turnaround time?What is your rush turnaround time?What is de-identification?What is de-identification?

Translation

How much do you charge for a translation service?How much do you charge for a translation service?How do you guarantee translation accuracy?How do you guarantee translation accuracy?What languages do you translate?What languages do you translate?If I need a certificate, can you provide one?If I need a certificate, can you provide one?How to request a translation? Step-by-step guideHow to request a translation? Step-by-step guideHow to download a translation? - Step by step guideHow to download a translation? - Step by step guide

Platform Navigation

How do I set up an account?How do I set up an account?I forgot my password, can you help?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to request a Transcript - Step-by-Step GuideHow to download a Transcription- Step-by-Step GuideHow to download a Transcription- Step-by-Step Guide

Security and Confidentiality

Is Landmark secure?Is Landmark secure?Can you sign a Confidentiality Agreement?Can you sign a Confidentiality Agreement?I need a Non-Disclosure Agreement, do you have one?I need a Non-Disclosure Agreement, do you have one?Are you HIPAA compliant?Are you HIPAA compliant?How can I delete my files from your platform?How can I delete my files from your platform?

Pricing and Payment

I need a custom quote for my research projectI need a custom quote for my research projectDo you have volume discounts?Do you have volume discounts?Where do I pay my invoice?Where do I pay my invoice?Selecting a Payment MethodSelecting a Payment MethodRequesting an InvoiceRequesting an InvoiceHow to Pay OnlineHow to Pay Online

Helpful Articles

Protecting Human Research Participants (PHRP)Protecting Human Research Participants (PHRP)Importing Documents in Nvivo10 in 3 minutesImporting Documents in Nvivo10 in 3 minutesUsing AtlasTI for qualitative data analysisUsing AtlasTI for qualitative data analysisQuick Guide to Data De-IdentificationQuick Guide to Data De-IdentificationHow to create an account?How to create an account?

Are you HIPAA compliant?

At Landmark Associates, safeguarding your sensitive health information and ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) is a responsibility we take very seriously.

Leveraging industry-leading security solutions, including Salesforce Shield, we offer a robust framework designed to protect your data at every level.

Our Data Security Framework

Incorporating Salesforce Shield: Emphasizing our dedication to superior data protection, we integrate Salesforce Shield into our security measures. Salesforce Shield is renowned for its extensive security capabilities, including encryption, event monitoring, and audit trails, setting the benchmark for data security in the cloud.

Encryption & Protection Measures: We ensure that data is encrypted in transit using SSL/TLS and at rest with AES encryption, providing a secure environment for your information.

Conducting Regular Security Audits: Our security posture is continuously assessed through regular audits, identifying and mitigating potential vulnerabilities to keep our defenses strong and effective.

Strict Access Control: Access to sensitive data is tightly controlled, with permissions granted solely to authorized personnel. This approach is reinforced by detailed logging and auditing to ensure accountability and integrity.

HIPAA Compliance as a Priority

Upholding Privacy and Confidentiality: We adhere to stringent policies designed to protect the privacy and confidentiality of Protected Health Information (PHI), in full compliance with HIPAA regulations.

Ongoing Training and Awareness: Our team is regularly trained on the latest HIPAA requirements and our internal privacy policies. This commitment ensures a high level of compliance and awareness across our organization.

Proactive Risk Management: Through periodic risk assessments, we actively identify and address risks to PHI, embodying our commitment to data security and regulatory compliance.

Ensuring Compliance Through Partnerships: We work closely with partners and third-party service providers, securing our collaborations with Business Associate Agreements that enforce HIPAA compliance across all engagements.

Choosing Landmark Associates means partnering with a provider that places the highest priority on the security of your data and compliance with regulatory standards. Our integration of Salesforce Shield and adherence to HIPAA guidelines exemplify our dedication to protecting your information and maintaining your trust.

Landmark Associates has successfully passed rigorous IT security surveys, IRB reviews, and HECVAT assessments, underscoring our commitment to the highest security and compliance standards. Should you require supporting documents or further information, please do not hesitate to let us know.

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